ORDERS
Why is my credit card payment not being accepted? Troubleshooting Credit Card Payment Errors Check to make sure the billing information you entered is ...
Mon, 16 May, 2022 at 8:51 AM
We accept PayPal, Klarna as well as all major credit and debit cards issues by Visa and Mastercard. We do not accept Skechers Gift Cards/e-Gift Cards at th...
Mon, 28 Oct, 2024 at 3:43 AM
We will send you notifications to keep you up-to-date on where your package is. Once you place an order, you will receive an order confirmation message. We...
Mon, 16 May, 2022 at 8:53 AM
All prices include VAT. Invoices can be downloaded after placing an order.
Thu, 15 Feb, 2024 at 4:28 AM
Select the Log in tab at the top of the page and enter your account email and password to view your order history.
Mon, 16 May, 2022 at 9:03 AM
Select the Orders and Returns tab at the top of the page and enter your order number and email used on the order. All order information will show including...
Mon, 16 May, 2022 at 9:03 AM
To use your promotional code, enter it into the “Promotional Code” field during the check-out process. You must click the “Apply” button in order for the d...
Mon, 16 May, 2022 at 9:06 AM
It is possible to cancel or modify an order within 1 hour after placing the order. Contact our Customer Service as soon as possible to have the order cancel...
Tue, 29 Oct, 2024 at 6:21 AM
What are the shipping rates? Standard shipping: €5.95 shipping fee to Belgium Skechers VIP: FREE on purchases above € 99 if you create a VIP account. Sk...
Fri, 26 Jun, 2026 at 4:06 AM